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Wednesday, May 16th

Thursday, May 17th

Friday, May 18th

Solution Showcase Theatre

Solution Showcase Demos

7:30AM - 9:00AM	Breakfast (Ocean Tower 1)
8:00AM - 6:00PM	Registration (Outsite Mona Lisa)
8:30AM - 11:30AM	Technical Workshops (Mona Lisa)
9:00AM - 11:30AM	Solutions Showcase and Theatre Sessions (Pompeii & Promenade)
11:30AM - 1:00PM	Box Lunches Available (Ocean Tower 1)
12:00PM - 6:00PM	Activities (Meet in Lobby) Sponsored by ACME Packet Professional Services
7:00PM - 10:00PM	Welcome Reception (Ocean Garden) Sponsored by Persistent Systems

Opening General Session (Ocean Tower 2) +

9:00AM - 9:30AM	Welcome, Introduction Interconnect 2012, Preview of Solutions Showcase Speaker: Dino Di Palma, Chief Operating Officer
9:30AM - 10:15AM	Session Delivery for a Hyper-Connected World Speaker: Andy Ory, Chief Executive Officer Acme Packet continues to lead the way in delivering game changing Session Delivery Networking solutions for service providers and the enterprise. Andy Ory will discuss the technology trends and landscape facing the IP Communications industry and preview the new innovation from Acme Packet being announced at Interconnect.
10:15AM - 10:30AM Break
10:30AM – 11:15AM	Acme Packet’s Platform Evolution and Cloud Strategy Speaker: Pat MeLampy, Chief Technology Officer Building session delivery networks for the rapidly changing IP communications landscape requires new ways of approaching session aware networking while continuing to provide the security, interoperability, performance and reliability required by service providers and the enterprise. Pat MeLampy will provide an overview of Acme Packet’s platform direction—including advancements in hardware and software-based session delivery network solutions that run on third-party hardware or in virtualized environments for cloud based architectures.
11:15AM - 12:00PM	Introduction to Acme Packet PALLADION Speaker: Alexander Hoffmann, Vice President of Products, Palladion In April 2012, Acme Packet acquired IPTEGO adding the PALLADION software platform to its portfolio of session delivery networking solutions. PALLADION is a real-time network intelligence software suite that analyzes Next Generation VoIP and IMS Networks from any vendor to provide real-time network intelligence, troubleshooting, customer experience monitoring, fraud prevention and seamless integration of third-party OSS products and value added services. Furthermore, the product allows operators to securely and quickly migrate to IMS/VoIP networks, reduce operational costs, generate additional revenue, prevent fraud and minimize churn. Alex Hoffmann, former CEO of IPTEGO, now Acme Packet’s VP of Products for PALLADION, will review the key modules of the platform including: Voice and Video Operations, Customer Experience Monitoring and Troubleshooting, and Fraud Detection and Prevention.

Service Provider Breakout (Ocean Tower 2) +

1:15PM - 2:00PM

Thinking Differently about IMS
Speaker: Dan Warren, Senior Director of Technology, GSMA

Dan will provide a review of the latest GSMA initiatives on IMS and provide an outlook for VoLTE and RCS. Discussion will cover service provider strategies, ways to address 3rd Party application developers and implementation of IMS to allow flexibility and help with the business case.

2:00PM - 2:45PM

Session Delivery Networks for the all IP World
Speaker: Seamus Hourihan, Senior VP of Corporate Strategy

Service providers are evolving their infrastructures to IP networks to enable new communication services and ways to deliver them. The sunset of the PSTN is coming and the cloud is alluring, but service providers cannot leave behind critical service delivery requirements that will allow them to flourish in this brave new all-IP world. Hence, the growing need for session delivery networks to enhance the core strengths of service providers and position them as key participants in the monetization of high value IP communications.

Topics to include:

Simplifying IMS architectures without compromise
Embracing the cloud for scale
Macro RAN offload and roaming strategies
Scaling the next-generation signaling core
Securing roaming and interconnect borders

This session will define the characteristics of SDNs and outline critical requirements to thrive in the all-IP world, including:

Ensure interoperability and provide rapid time to market
Provide regulatory compliance for VoIP and IP communications
Enable federated business models between broadband and over-the-provider providers

2:45PM - 3:30PM

IMS 2.0: Streamlined, Scalable, Innovative
Moderator: Dave Cullerot, Director of Product Line Mangement, Service Provider
Panelists: David Artuñedo Guillén, JaJah
Oscar Gallego, Vodafone
John Myhre, Alianza

After years of fits and starts and mind numbing IMS complexity, Acme Packet customers are embarking on a new path to IMS that allows them to

Simplify the architecture using Acme Packet SDN solutions
Rapidly deliver new services to meet subscriber demands
Employ virtual machine and cloud models for dynamic scalability

This panel of IMS veterans will discuss their experience of implementing IMS and offer their perspective on deploying Acme Packet session delivery networking solutions to solve real world challenges.

Enterprise Breakout (Mona Lisa) +

3:30PM - 4:15PM	SIP Trunking 2.0 Speaker: Annie Benitez Pelaez, VP of Engineering SIP trunking services have generated significant traction in the marketplace even though the industry has only scratched the surface of its capabilities. Initial deployments have provided enterprises a valuable alternative to TDM trunks for access to the PSTN. The next phase in the evolution of SIP trunking will simplify and streamline the deployment of trunks and offer a range of advanced IP communications services. Acme Packet will review the state of today’s SIP trunking market and unveil a range of solutions specifically designed to accelerate adoption. These new solutions address key interoperability and complexity issues, making it easier and faster for service providers and enterprises to deploy an end-to-end IP communications network. Acme Packet will also introduce new solutions that extend SIP trunking economics to small and medium businesses. Enabled by these new innovations, the industry will move to rich unified communications services without boundaries and the PSTN will become a relic of a bygone era.
4:15PM - 5:00PM	Microsoft Lync: UC Landscape Transformation Speaker: Aamer Kaleem, CTO Lync Enterprise Voice at Microsoft Microsoft Lync is transforming the enterprise Unified Communications landscape and providing some exciting new hosted UC opportunities for service providers. This session will explore how an enterprise can leverage SBC and Session Management solutions to optimally integrate Lync enterprise voice into a legacy IP PBX environment and SIP trunking infrastructure. The session will also provide an overview how these same solutions can be used with the new UC service opportunities associated with Microsoft Lync Hosting Pack and Microsoft Office 365.
5:00PM - 5:45PM	Enterprise Session Management Speaker: Jim Donovan, VP of Product Line Management for Enterprise Enterprises are often burdened with complex multivendor telephony networks, composed of multiple generations of PBXs that use unique protocols and separately configured dial plans. This complexity limits the enterprises' ability to adopt new technologies, consolidate infrastructures, and grow efficiently. Enterprises are also facing challenges associated with the popularity of BYOD (bring your own device) and CEBP (communications enabled business processes). This session will focus on how Acme Packet Session Management solutions can help resolve the challenges associated with multivendor complexity, BYOD, and CEBP by ensuring that users and devices can be efficiently connected to their applications and services.

Service Provider Breakout (Ocean Tower 2) +

9:00AM - 9:45AM

Panel Discussion: The Transition of TDM Interconnection to IP
Moderator: Jim Burt, Director - Policy, Sprint Government Affairs
Panelists: Pierce Gorman, Senior Engineer, Voice Architecture, Sprint
Jerry James, CEO, Comptel
George Hammons, Senior VoIP Engineer, Excel Telecommunications

Despite the growing existence of IP-based interconnects and proclamations that the PSTN is quickly dying, reality and history both indicate that the transition to an all-IP world will take considerable time and effort. But the process has begun, at least as it relates to recent activity initiated by the U.S Federal Communications Commission. The issues are voluminous and include basic considerations such as the definition of an over-arching regulatory framework and establishment of timeframes and key milestones, to complexities such as compensation models, definition of traffic types and global ramifications. How it will all evolve and what the final solution might look like is the subject of this panel discussion, featuring a mix of leading regulatory and technical experts. Key questions that will be addressed in this session include:

What should be the regulatory framework for IP interconnection?
What are the major decisions that need to be made?
What will the migration from TDM interconnection to IP interconnection look like?
What are the international considerations, if any, for IP interconnection?
QoS standards are essential – how will those be handled?
What are the central economic issues related to investment and compensation?

9:45AM - 10:30AM

Scaling Diameter in LTE and IMS
Moderator: Kevin Mitchell, Director of Service Provider Solutions Marketing
Panelists: Derek Podgorni, Director of Product Management, Acme Packet
Juan Luis Esteban, Director of Solutions Architecture, Acme Packet
Maurizio Siviero, Telecom Italia

With the rise of LTE and growing deployments of IMS, Diameter signaling has become a key focus area as it enables the exchange of subscriber profile information to support voice and data services, LTE roaming and service federation. Management of Diameter signaling is key for service providers to operate efficiently and profitably.

As subscriber population expands and voice and data service usage intensifies, the volume of Diameter traffic can cripple a network. In order for the network to keep upwith future surges in data and voice, specific control functions are required to streamline operations and facilitate manageable scalability. This panel of Acme Packet experts and service provider architects will explore the critical Diameter signaling control requirements needed to scale, accelerate and protect the evolution to an all-IP network.

Enterprise Breakout (Mona Lisa) +

9:00AM - 9:45AM

Enterprise Customer Roundtable
Moderator: Jim Donovan, VP of Product Line Management for Enterprise
Panelists: Josh Machnik, The Hartford
John Kanas, Aetna
Stephan Schaade, Siemens Enterprise

With over 500 enterprise and contact center customers, Acme Packet's session border controller and session management solutions are being widely deployed to address a variety of multi-vendor UC, bring-your-own-device (BYOD), and business application integration challenges. This panel will feature senior representatives from Acme Packet's enterprise and contact center customer base to discuss a range of important topics on the challenges and opportunities facing companies deploying IP communication solutions today.

9:45AM - 10:30AM

Enabling the Next Generation Contact Center
Speaker: Kris Hopkins, VP of Product Management

Discussion of advanced session management and session recording technologies from Acme Packet that are helping revolutionize enterprise business processes and IP contact center capabilities.
Topics to include:

Leveraging the Acme Packet Net-Net Application Session Controller (ASC) development platform for building customized enterprise communications environments for a range of applications, such as regulatory compliant click-to-call,least cost routing, smart voice broadcasts and device mobility.
Utilizing the Acme Packet Net-Net Interactive Session Recording (ISR) for highly scalable, regulatory compliant recording of customer communications.

Closing General Session (Ocean Tower 2) +

11:00AM - 12:00PM

Keynote Presentation from Dan Lyons: What Would Steve Do: The 8 Simple Secrets to Apple's Success

Over the past 15 years Apple has gone from being nearly bankrupt to being the biggest company in the world, with a market value approaching half a trillion dollars. How did they do it? Newsweek Technology Editor Dan Lyons, author of the critically acclaimed book, Options: The Secret Life of Steve Jobs, and one of the world's top experts on all things Apple, explains the simple principles that enabled Steve Jobs to lead Apple through the most amazing comeback in corporate history. In a talk that is equal parts stand-up comedy and business school case study, Lyons tells an engaging tale that captures the spirit of Steve Jobs and leaves his audience with eight rules that can be applied in any organization or industry. Why did Steve Jobs shun focus groups and trust its own taste instead? How does Apple evoke such strong responses from its fans and get thousands of people to line up outside Apple stores, turning each new product release into a kind of cultural event? Who was the little-known mentor who guided Steve Jobs in the early years of Apple and created the three words that have guided Apple's marketing philosophy since its origins? Why does Apple dare to take risks while its competitors play it safe? How is that other companies sell products, while Apple sells an experience? What drove Steve Jobs to be such a fanatical perfectionist? Lyons spent five years writing the world's most popular Apple-centric blog, "The Secret Diary of Steve Jobs," and hopes that the legacy of Steve Jobs will inspire a new generation of innovators and risk- takers who will dare to "think different."

Speaker Bio: Dan Lyons enthralled the worlds of business, media and Silicon Valley with his wildly popular, lovingly hilarious and insightful blog, The Secret Diary of Fake Steve Jobs, which drew as many as 1.5 million visitors each month--not bad for a one-man website with zero dollars spent on marketing or promotion. Writing in the voice of Apple's genius CEO, Lyons pioneered a vivid, entertaining new form of journalism. Think what might happen if Fast Company merged with The Onion, or if Hunter S. Thompson wrote for BusinessWeek, and you get the idea. Along the way Dan made lots of mistakes and learned some important lessons about how to engage in an online conversation. He also fell in love with new media, in particular with its ability to give everyone a voice. As Dan puts it, "There is no such thing as an 'audience' anymore. The people we used to think of as 'viewers' are no longer content to just watch the show--they want to write the show, and star in it too. Instead of fighting that, we should embrace that energy and use it to create new forms of journalism, new forms of entertainment, and new forms of marketing and advertising."

12:00PM - 12:15PM

Interconnect 2012 Wrap-up
Speaker: Andy Ory

The Solutions Showcase Theatre will feature rapid-fire presentations on a variety of technical topics and specific Acme Packet solutions not covered in General Sessions.

Wednesday, May 16th +

	Session Topic	Session Description

9:00AM - 9:30AM	Acme Packet Technical Training	Flexible and modular in nature, come find out how we design our education services to meet your specific technology and organizational needs.
9:30AM - 10:00AM	ISR and SIPREC	Detailed overview of Interactive Session Recording offerings and new SIPREC Support.
10:00AM - 10:30AM	Configuration Optimization Consulting	A sharing of an analysis in which Acme Packet Professional Services helped optimize the performance, scalability, manageability and security of a Net-Net Session Director deployment.
10:30AM - 11:00AM	Tunnel Session Management	Securely extend your VoIP network edge by deploying solutions that implement session friendly VPN connectivity to the SBC via the TSM API.
11:00AM - 11:30AM	DDos Prevention Config Consulting	This session will discuss how Acme Packet can assist customers build a configuration proven and tested to withstand security threats.

Thursday, May 17th +

	Session Topic	Session Description

1:15PM - 1:45PM	Enterprise Session Management	Overview of Acme Packet’s session management solutions.
1:45PM - 2:15PM	Compliant communication-enabled business processes	Discussion of Application Session Controller development platform and demonstration of partner applications including regulatory compliant click-to-call.
2:15PM - 2:45PM	ISR and SIPREC	Detailed overview of Interactive Session Recording offerings and new SIPREC Support.
2:45PM - 3:15PM	Acme Packet Technical Training	Flexible and modular in nature, come find out how we design our education services to meet your specific technology and organizational needs.
3:45PM - 4:15PM	Configuration Optimization Consulting	A sharing of an analysis in which Acme Packet Professional Services helped optimize the performance, scalability, manageability and security of a Net-Net Session Director deployment
4:15PM - 4:45PM	Tunnel Session Management	Securely extend your VoIP network edge by deploying solutions that implement session friendly VPN connectivity to the SBC via the TSM API.
4:45PM - 5:15PM	DDos Prevention Config Consulting	This session will discuss how Acme Packet can assist customers build a configuration proven and tested to withstand security threats.
5:15PM - 5:45PM	Operational Analysis Consulting	Review of operational analysis consulting approach focusing on analyzing network and device configurations, operational status and traffic patterns.

The solution showcase features demonstration pods designed to educate attendees on a full range of Acme Packet solutions. On-demand presentations and live demonstrations conducted by Acme Packet subject matter experts and partners let conference attendees dive into the solutions most relevant to them. Work with your Acme Packet account manager to design a custom tour through the solutions showcase or stop down during a break to browse.

Pods #1 to 9 +

Pod #	Title	Pod Description

1	Solutions for IMS Service Delivery	Overview of Net-Net Session Director and SMX products and how they can help accelerate IMS service delivery.
2	Simplify IMS Deployments with Acme Packet \| BroadSoft:	Acme Packet and BroadSoft representatives will discuss their close collaboration including technology integration, business processes for product design, implementation and support.
3	Voice, Video, and Conferencing: Polycom:	Polycom will exhibit their range of voice, video, and teleconferencing solutions and illustrate their technology collaboration with Acme Packet.
4	The Rich Communications Services Intiative: GSMA Joyn:	The GSMA and the RCS Project team are ready to provide support for your evaluation of the market opportunity and the technical realization of RCS and RCS-e specifications.
5	The RCS-e Experience: WIT Software:	WIT will demonstrate the WIT PC Communicator client working in conjunction with the WIT Android and WIT iPhone clients.
6	Solutions for Interconnect and Roaming:	Overview of session border controller and Diameter signaling controller and a supporting ecosystem of partners that enable SIPinterconnect and LTE roaming solutions.
7	Scaling the Next Gen Signaling Core:	his solution station showcases the newly unveiled Net-Net Session Router and Net-Net Diameter Director based on Server Edition technology.
8	Macro RAN Offload Solutions: Small Cells and WiFi:	This station showcases 3 macro RAN offload solutions for voice and data: small cells, voice over WiFi and WiFi data offload.
9	Network Orchestration System: ip.access	ip.access, the leading developer and manufacturer of small cell infrastructure solutions will demonstrate its range of ‘Small Cell' picocell and femtocell solutions will demonstrate thefunctionality of its Network Orchestration System (NOS).

Pods #10 to 26 +

Pod #	Title	Pod Description

10	Tunnel Session Management:	The use of real-time communications (RTC) services via the Internet (a.k.a. over-the-top, or OTT) is allowing service providers to expand service reach to both enterprises and mobile subscribers and compete with traditional OTT services such as Skype, Apple FaceTime and Google Voice. The ubiquity of mobile apps running on smartphones and tablets is driving an additional trend within enterprises called “Bring Your Own Device,” or BYOD. However, strict firewall policies & hostile networks repeatedly prevent end users from accessing OTT services. OTT communications via wireless networks (3G, 4G or Wi-Fi) presents additional challenges including compliance, confidentiality and reliability over “best-efforts” networks that plague ‘off-net customers’. Acme Packet has developed a series of demonstrations that showcase the capabilities and benefits of TSM exclusively for Interconnect 2012 attendees.
11	Amdocs:	Overview of products and services from Acme Packet Partner, Amdocs.
12	Jibe Mobile App to App Platform	Jibe Mobile will be demonstrating mobile applications developed using Jibe's App-to-App platform and SoftwareDeveloper Kit.
13	Acme Packet Palladion:	Live demonstrations of Palladion platform functionality for: Customer ExperienceManagement, Troubleshooting, Fraud Detection and Prevention, or network health assurance.
14	Operations and Management:	Overview of Net-Net Central management system that enables control of operational expenses and assures non-stop service and application availability.
15	SIP Trunk Xpress:	Demonstration of SIP Trunk Xpress offering that streamlines and simplifies the provisioning of SIP trunking services for service providers.
16	E-SBCs Patrol the Border:	This demonstration reveals the techniques hackers use to threaten enterprise communications. It describes common weaknesses and vulnerabilities that areunique to real-time communications and why conventional IP security equipment does not provide sufficient protection.
17	Session Management for Microsoft Lync:	Overview of new session management solutions that are designed to work with Microsoft Lync and enable seamless migration to the full suite of Microsoft unified communications applications.
18	Integrated Research, creators of Prognosis:	Demonstration of Prognosis monitoring software, from Integrated Research.
19	NICE Systems:	NICE is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time.
20	Session Recording:	Acme Packet will be showcasing its recently announced support for the SIPREC standard on its Net-Net Session Director (SD) SBC and Net-Net Interactive Session Recorder (ISR).
21	Application Session Controller:	Demonstrations of of ASC capabilities including communication enabling sales force automation, auditable message delivery, regulatory compliant financial communications, and more.
22	Atlas Communications Technology:	Atlas Communications Technology is a leader in global IP network transformation. Specifically, Atlas core expertise is in the architecture, design and deployment of SIP Applications, PlatformIntegration, IP Network Infrastructure and Global Management Solutions for the global financial and enterprise markets.
23	Acme Packet Community:	Discuss ideas. Share solutions. Get answers. Acme Packet’s community is the place to learn from the experts in ways that can power your network more efficiently. It’s the place to join conversation with people driving the advancement of session delivery network solutions.
24	Professional Services and Training:	Acme Packet’s Professional Services include a broad portfolio of consulting offerings including planning, analyzing, designing, configuring, testing, benchmarking and support coordination services in addition to custom development services. The education program includes instructor-led training courses, the TechTalk webinar series, web-based training offerings and technical certifi cation programs. This program was developed after years of experience observing what skills, tools, and methodologies are required for our customers and partners to perform their jobs effectively.
25	Platform Evolution:	The shift to next-generation session delivery networks is raising the bar for IP session capacity and processing power requirements in communications networks. Acme Packet is responding to these market trends with a series of hardware innovations that are enabling or will enable its customers to meet the technical and business challenges inherent in deploying networks capable of delivering services and applications based on IP communications sessions.
26	Transcoding:	IP communications applications and services such as high-definition (HD) voice, IP toll-free services and the growing volume of fixed line-to-mobile communications is driving an ever-expanding and diverse range of endpoints, which in turn has led to a veritable explosion in the number and type of codecs used in next-generation IP services and applications. This trend is causing service providers and enterprises alike to look at transcoding and codec management as ways to reduce costs and maximize session quality by normalizing and simplifying communications across IP network borders.

Download Full Agenda Here